Do you want better relationships? Are you tired of surviving and ready to live truthfully? Alterity Psychological Services is proud to sponsor a live, highly interactive psychoeducational webinar designed to help you do just that!
Click here for details
Insurance Coverage: Contact your insurance company – they will have the most accurate and up-to-date information regarding your coverage.
Schedule an Appointment: Contact us to schedule your appointment! If your primary care doctor sent us a referral, we’ll call you at our earliest convenience to set up an appointment, but feel free to call us to speed up the process.
New Patient Intake: Once you have scheduled your appointment, we’ll send you an invitation to create an account on our Patient Portal. This is where you will fill out the necessary forms. Intake forms must be completed at least 48 hours prior to your scheduled appointment. If forms are not completed 48 hours prior, your appointment will be cancelled. In that case if you then wanted to schedule another intake appointment, you would be required to pay the intake no-show fee prior to being scheduled again.
Office Visit: Come to your appointment 15 MINUTES EARLY with:
Please check out with the front desk before you leave!
After your appointment, your clinician will send you back to the front desk to go over any additional appointment scheduling or otherwise and to pay your copay.
Log in to your patient portal. Click “Messages” at the top of the patient portal home screen if you are on a computer or, if you are on a mobile device, the 3 lines of the menu options in the top left corner. Select “Ask a question.” You will then select “General Q&A” on the “Subject” drop down menu. These messages will be directed to our front office staff.
Log in to your patient portal and click “Prescriptions” at the top of the patient portal home screen if you are on a computer or, if you are on a mobile device, the 3 lines of the menu options in the top left corner. You will see a list of current medications and can click “Request Refill” on the one(s) you need. If you do not find the prescription you are looking for, please see Messages instructions above. please send a portal message directly to Amy Epp, FNP-C (please see Messages – Direct to Your Provider for instructions). Please allow 72 hours for prescription requests to process and be sent to your pharmacy.
If you have recently moved, changed your phone number, changed your name, or any of the personal information we have in your file, please inform the front desk of these changes immediately. This updated information is important for our office to be able to contact you, for processing your billing and insurance, among other things. This can be done in person at the front desk at the time of your appointment or you may do it via a direct message to our office staff (please see Messages – For General Questions above for instructions.)
Things to keep in mind when using the patient portal:
In the event of an emergency please call 911 or visit your nearest emergency room.
Telemedicine appointments are available on a case by case basis.
All of Jackie Davis’ appointments will be via telemedicine.
Please click HERE to access the telemedicine page.
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