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1051 NE 7th Avenue Oak Harbor, WA 98277
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Patient Portal
Thank you, Whidbey Island, for Letting Us Be Part of Your Journey.

For nearly six years, we have had the honor of providing mental health services to military and civilian members of our community. Your strength and stories have left an indelible mark on our hearts. As our Alterity family enters a new chapter, we are announcing the closure of Alterity Psychological Services.

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Patient Information

To access your records, fill out forms, etc., click on the Patient Portal button below.

Patient Portal
Patient Portal

Managing Your Patient Information with Ease

Once you become a registered patient, there are many helpful features available to your through the Patient Portal*. See some of the Patient Portal Services Below.

Patient Portal

Messages - For General Questions

(or to share information you would like passed along to your provider)
Log in to your patient portal. Click “Messages” at the top of the patient portal home screen if you are on a computer or, if you are on a mobile device, the 3 lines of the menu options in the top left corner. Select “Ask a question.” You will then select “General Q&A” on the “Subject” drop down menu. These messages will be directed to our front office staff.

Update Your Demographic Information

If you have recently moved, changed your phone number, changed your name, or any of the personal information we have in your file, please inform the front desk of these changes immediately. This updated information is important for our office to be able to contact you, for processing your billing and insurance, among other things. This can be done in person at the front desk at the time of your appointment or you may do it via a direct message to our office staff (please see Messages – For General Questions.)

* Things to keep in mind when using the patient portal:

  • Protected health information (PHI) such as your name, date of birth, account balance, prescriptions, etc. may be sent via the patient portal as it is a HIPAA compliant server. The patient portal is the best way to ensure that your correspondence with our office is secure, so we encourage its use when possible.
  • Please allow 48 business hours for our providers or office staff to respond to your portal message. If it is necessary for your message to reach the front office or your provider sooner, please call the front office at 360-682-5299.
  • The patient portal is only monitored during business hours. As such, it is not to be used for emergency situations.
    In the event of an emergency please call 911 or visit your nearest emergency room.  

Telemedicine Appointments

Telemedicine appointments are available on a case by case basis. Click the link below to access the Telemedicine Page.

Telemedicine Page Access